Question 1

How do I request a new Website?

Accepted Answer

Here are the steps we recommend:

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Question 2

How can CornerStone offer Websites much cheaper than Web Developers?

Accepted Answer

Good question! Web Developers typically will charge you £4000 - £20000 to build your business website and then monthly support costs on top.

Web Developers "build websites like building a house from bricks." These developers write code to create websites. They might use tools like WordPress or even build everything from scratch. They have full control over how the site looks and works and can make custom features that don’t exist out-of-the-box.
Commonly used by: bigger businesses, custom projects, or when more flexibility is needed.

Cornerstone, a Website designer & builder,  "builds websites like using pre-made building blocks." We use Platforms like Wix and Squarespace and don’t need to write code. Instead, we carefully choose a design template and customize it to suit your branding, customize your wording to best reach your customers, add inspiring images, and any features you require like booking or galleries and the site is ready. That is why you literally own the website, as with training from us you could make changes to it yourself. Ofcourse, we are always happy to train you further or do changes for you...
Commonly used by: small businesses, start-ups, or anyone who wants to get online quickly and easily. There are currently 12 million WIX and Squarespace websites currently active - so that shows its a popular choice!

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Question 3

How secure will my new Website be?

Accepted Answer

The platforms we use (Wix, SquareSpace, Godaddy) take security very seriously.

Firstly, your website name, ie YourBusinessName.co.uk is protected. We use Godaddy full protection option for all our clients website names (also called domain) which prevents unauthorized transfers or deletions. Its important to protect this as its the way people will find your business when they search.

Secondly, your Website itself is protected by SSL (you will see a padlock in the address bar at the top of the screen, and your website starts with "https"). This makes sure information sent between your web browser (like Chrome or Safari) and your website stays private and protected.

Where your actual pictures and words etc. of your website are stored is called "Hosting". All the Platforms we use are hosted on top-tier, physically secure cloud infrastructure (eg Amazon Web Services). All security updates are managed behind the scenes—no manual updates needed. The Platforms all have 24/7 Monitoring & Threat Detection.

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Question 4

What support is there if something goes wrong with my Website?

Accepted Answer

This is where we differ from Web Developers which are typically small businesses with up to 10 employees - they might offer week day support or even weekends - but as your website is built on their system you are reliant on them....

Our Website Platforms (Wix, SquareSpace, GoDaddy) have up to 6000 employees, and offer 24/7 support. As we build the Website for you and you own the Website (and Domain) you are able to access help direct from the Platforms. It is actually very unlikely that anything will go wrong with your Website as the Platforms are constantly monitored for issues, malicious traffic and network attacks, but it is nice to know you can reach for help if needed...

Ofcourse, if you want help with any changes to your site you can reach out to us at Cornerstone with a  free Discovery call and our Pay As You Go service...

Question 5

Can you provide a professional email address linked to my new Website?

Accepted Answer

Yes we can help you get an email address that uses your own website name, like sarah@bestcupcakes.com ()instead of sarah@gmail.com()

This comes as standard with the SILVER and GOLD Plans and you could add this as a feature on a BRONZE plan with PayAsYouGo.

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The Platform we use is called Google Workspace and it links very well with the other Platforms we use (Wix, Squarespace, GoDaddy). There is an additional ongoing cost of approximately £6/month (with annual plan, paid to Google).

Google Workspace gives your business a professional email address that matches your website, plus all the tools you already know from Google—like Gmail, Drive, Docs, and Meet. The difference is everything is upgraded for business: more storage, easy team collaboration, secure file sharing, and an admin dashboard so you stay in control. In short, it makes your business look professional and keeps everything organized in one place.

Question 6

What are the ongoing costs for running my Website once it is built?

Accepted Answer

This is where traditional Web Developers will charge you expensive additional annual or monthly fees such as for your SSL certificate, for managing your account, and for support.

With CornerStone any fees you pay are direct to provider, ie we not charge any annual or monthly support or others fees. You will pay the following direct to the provider:

* Platform fee (Wix, Squarespace) approximately £9 - £20/month, depending on plan,  prices cheaper if paid annually

* Domain (GoDaddy) approximately £22/year for your website name with full protection
Note: * Prices correct at time of publishing (2025)

Question 7

Will people be able to find my website easily?

Accepted Answer

All the sites we create are search engine optimised (SEO), which means that each page is set up with hidden information (called meta tags & key words) to help people find it.

Your Website will be indexed with Google, which means that Google’s search engine has discovered, analysed, and stored the pages of your website in its database (the Google Index) so they can appear in search results when people search for related terms.

In addition we recommend you set up a Google Business Profile (included in SILVER & GOLD plans) and ideally pay for some digital advertising, which will improve your search ratings.  Google adverts payments can be reduced or stopped at any time. How much you decide to pay is completely up to you.

Question 8

What notice do I have to give to end my Website contract?

Accepted Answer

None!

Others lock you into maybe 12 months, but with CornerStone there is no notice period as we want you to own your Website and Website name (called Domain). Your Website will be on a Platform (eg Wix, SquareSpace) and your Website name will be on an official Domain register in your name (eg GODADDY).  With both we are happy to help you manage things on a pay as you go basis, Easy!

Question 9

If I already own my Website name (Domain) can we use that for my new Website?

Accepted Answer

Absolutely! Your Website name (domain) will be registered with a domain name registrar. You can either keep your name with them and with our help point at your new Website or we can help you move to GoDaddy if you prefer the additional protection they offer, which is our recommended option.

NOTE Some Web Developers register your website name on their own systems - if this is the case they would need to release and move this to GoDaddy - we are happy to advise them how to do this.

Either way, you stay in control and ownership of your Website name.

Question 10

Can I upgrade my Website later as my business grows?

Accepted Answer

Yes you can, infact this is what we would recommend.

You could start with a Bronze or Silver Plan and then use PayAsYouGo to add features or Website pages as you require. Give us a free Discovery call and we can give you an idea of price.

With CornerStone, you own the Website, so you can make changes yourself on the Platforms, if you feel confident, or you can ask us for training, or we can do the changes for you - its your choice!

Question 11

Do you only build websites for people in the  UK?

Accepted Answer

Whilst we are based in the UK and our contracts operate under UK law we are happy to build websites in the English language for any country that legally allows our platforms (WIX, Squarespace, Godaddy) to operate.

Use the GET IN TOUCH form at the bottom of this page to ask us about your country...

Question 12

Do you offer ongoing support with marketing my website?

Accepted Answer

With Silver and Gold plans from Cornerstone, we are happy to assist with  guidance on marketing your business and will keep this in mind as we design your website and this is included in your plan. If you chose the Bronze plan or need help even after your website has been built you are welcome to use our pay as you go option.

Marketing your website comes in two main forms - Google marketing and using your own social media accounts if you have them. Our Social Media expert can help you with advice.

Also see question on "Will my Website be found on Google"

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